Customer Support Policy

Contact Information:
• Company Name: Making Of An Entrepreneur
• Contact Person: Che Brown
• Email:
• Phone: 202-270-1662

Hours of Operation:
Our customer support team is available to assist you during the following hours:
• Monday to Friday: 9:00 AM - 6:00 PM (EST)
• Saturday: 10:00 AM - 4:00 PM (EST)
• Sunday: Closed

Support Channels:
We offer multiple channels for you to reach out for support:
• Email: For any inquiries or support needs, please email us at We aim to respond to all emails within 24 hours during business days.
• Phone: You can reach our customer support team via phone 202-270-1662 during our hours of operation.
• Live Chat: Our website features a live chat option for instant assistance during business hours.

Response Time:
We understand the importance of timely assistance and strive to respond to all customer queries as quickly as possible. Our standard response times are:
• Email: Within 24 hours on business days
• Phone and Live Chat: Immediate assistance during business hours

Issue Resolution:
Our primary goal is to resolve any issues you may encounter swiftly and efficiently. To facilitate this, please provide as much detail as possible when contacting us, including:
• Your full name and contact information
• Order number or relevant reference number
• Detailed description of the issue or question

Feedback and Improvement:
We welcome your feedback on our products and services. If you have any suggestions or comments, please feel free to share them with us. Your feedback helps us improve and serve you better.

Escalation Process:
If you feel that your issue has not been resolved satisfactorily, you can request that it be escalated to a senior member of our support team. We take all customer concerns seriously and are committed to finding a satisfactory resolution.

At Making Of An Entrepreneur, your satisfaction is our priority. Please do not hesitate to contact us with any questions, concerns, or feedback. We are here to support you and ensure that your experience with us is nothing short of excellent.